Old Saybrook, CT & Shoreline Communities

Helping local businesses work smarter, not harder.

I'm Ray Yakaitis — a technology consultant who believes small businesses deserve the same powerful tools as big companies, without the complexity or the corporate price tag. I work directly with local owners to find simple, practical ways AI and modern workflows can save time and reduce the daily grind.

RY
Ray Yakaitis SoundTrust Solutions · Old Saybrook, CT
What I Do

Practical tech help,
built for small business.

No jargon, no pushy sales pitch. I sit down with you, learn how your business actually runs, and find the spots where the right tool or process change makes a real difference.

⚙️

Workflow Automation

Stop doing the same manual tasks over and over. From appointment reminders to invoice follow-ups, I help you automate the repetitive stuff so you can focus on your customers.

🤖

AI Tools for Business

AI isn't just for big tech companies. I'll show you how to use it practically — drafting emails, answering customer questions, summarizing info — things that save real time every day.

📋

Process Modernization

Still using spreadsheets, paper forms, or email threads to run your business? I'll help you find tools that fit your budget and the way you actually work.

🤝

Hands-On Support

I'm local. That means we can meet face to face, work through things together, and I'm there when something isn't working. No offshore support tickets — just a real person who cares.

💬

Customer Communications

From follow-up emails to review requests to booking confirmations — I help you stay in touch with your customers without it taking up half your day.

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Free Business Review

Not sure where to start? Let's just talk. I offer a free, no-obligation conversation to look at how your business runs and honestly tell you where I think I could help.

Real Examples

The kinds of things
I actually help with.

Every business is different, but here are some of the common pain points I help local owners solve.

📅

Appointment & Booking Headaches

Automating reminders, reducing no-shows, and setting up simple online booking so customers can schedule without calling you.

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Paperwork That Piles Up

Turning paper forms, intake sheets, and contracts into digital workflows that save time and are easy to find later.

💰

Invoices & Payment Follow-Ups

Setting up automatic invoice reminders so you stop chasing payments manually and get paid faster.

📱

Social Media & Marketing

Using AI tools to help draft posts, respond to reviews, and keep your online presence active without spending hours on it.

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Inventory & Order Tracking

Simple systems to know what you have, what's running low, and what needs to be ordered — without complex (expensive) software.

👥

Staff Scheduling & Communication

Replacing group text threads and spreadsheets with simple tools your whole team can actually use.

My approach is simple.

I'm not here to sell you software or sign you up for anything. I genuinely just want to understand how your business works and see if there's something I can do to make your day easier.

Everything starts with a conversation — no cost, no commitment.

  • I explain everything in plain English, no tech jargon
  • I only recommend things that make sense for your budget
  • I'm available locally — we can meet in person
  • I follow up to make sure things are actually working
  • If I can't help, I'll tell you honestly
Get in Touch

Let's start with
a conversation.

No pitch, no pressure. Just a friendly chat to see if there's a way I can help your business.

Reach out anytime.

Whether you have a specific problem in mind or you're just curious what's possible, I'd love to hear from you. I respond to every message personally — usually within a day.

📍
Old Saybrook, CT — serving the Shoreline
Happy to meet in person over coffee

I read and respond to every message personally. Usually within 24 hours.

Message sent — thank you!

I'll be in touch soon. Looking forward to connecting.

— Ray